Posts from September 2013 on Service Now Gems
servicenowgems.com
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Sep 23, 2013
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article
Recently I discovered a little trick with GlideRecords that would’ve made my life a lot easier with previous projects if I knew it existed.
As it stands, out of the box, the GlideRecord API does not support query sets. Consider the following example where you want to bring back the following:
All users whose name starts with A and are active
AND
All users whose name starts with B and are inactive.
So how can we accomplish this? Without further ado, let me explain…
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