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Go to the workflow editor, go inside of the catalog task that you want the short description to contain specific values of those variables and type the following script: task.short\_description = ...

How to populate the short description of a task with various values of variables from a request item

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNER Assumes good intermediate level knowledge and/or familiari...

Current Factory

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_Propos de Matt Schvimmer - 2015-06-29, traduit par Anne-Victoire Faucher de Corn._ Selon un rapport Gartner, dans les cinq prochaines années, on s'attend dans les PME í une augmentation du budget...

Le Cloud : trois manières d'aider l'IT des PME í rompre avec la routine

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In the last post about [the future of the ServiceNow wiki](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=8d8ca6e1dbd0dbc01dcaf3231f9619cb), we mentioned some of the change...

New product documentation site: automation, feedback & flexibility

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I've included the Demo Center's schedule for the first half of September below in Pacific Daylight Time. If you're interested in attending any of the demos, please let me know and I will get you re...

September Demo Center Schedule Released

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If you don't already know about the [favorites functionality of the ServiceNow mobile UI](https://hi.service-now.com/kb%5Fview.do?sysparm%5Farticle=KB0551115) or you just haven't gotten around to s...

Get more done on-the-go with Mobile Home Page Favorites

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Sign up for the Performance Analytics Workshop at the Connecticut SNUG! This class is now full!

Sign up for the Performance Analytics Workshop at the Connecticut SNUG! This class is now full!

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Hi, Recently we had to solve a situation where certain users weren't supposed to see columns in lists based on their company. Problem: ServiceNow _add\_to\_list_ ACL operation does not support AC...

How to apply ACL script to List Mechanic to hide columns (tested in Eureka)

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Navigating the ServiceNow Classic Mobile UI Video

Navigating the ServiceNow Classic Mobile UI

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Hello my dear colleagues, Here it's another tutorial for how to call any user to his mobile phone directly from Service Now using Twilio API. Also this can be used the same way to allow any user ...

Call User from ServiceNow with Twilio

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Is NOW CMS Similar to Wordpress?

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![image](https://community.servicenow.com/community/image/serverpage/image-id/161443i32B31A9C763C042E/image-size/large?v=v2&px=999) Interested in ServiceNow security and need to know where to star...

Getting Started with ServiceNow Security

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GlideRecord - Bracket Notation Reference vs. eval

GlideRecord - Bracket Notation Reference vs. eval

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Included in the [Developer Toolbox](https://www.servicenow.com/community/developer-blog/developer-toolbox/ba-p/2266044) Update Set available on Share (link to Share in the post). Another entry to ...

"Create a Module from this Query" Tool

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Processors provide an end-point (URL) allowing you to format ServiceNow data in almost any way imaginable. You are likely already using processors and not even aware of them. We'll show you some co...

TechNow Episode 21 | Processing the Power of Processors

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156641i20C2510F0C670B5A/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: August 24, 2015

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes good intermediate level knowledge and/or fami...

Doing a SELECT DISTINCT(*) on a GlideRecord

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AppDev Workshop Lab Guide May2015.pdf

AppDev Workshop Lab Guide May2015.pdf

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Being able to debug your scripts on the desktop can save a lot of time. Troubleshooting the mobile user interface on a desktop gives you access to your desktop's full sized keyboard and monitor, an...

Debugging the Classic Mobile UI from your Desktop

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNER Assumes has good begging level of knowledge and/or famili...

System Log Ordering Problem Workaround

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Having separate admin accounts has been bugging me for a while now. Why should we login with one account to do certain work and then another for other work. We have LDAP/SSO-linked accounts that ar...

Administrators, the "admin" role, licensing and keeping things simple

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In the latest episode of TechBytes, [grant.hulbert](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=58511ee5db981fc09c9ffb651f9619f6) explains how developers can add t...

Podcast: Developing Apps for the ServiceNow Store

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Passing by Reference vs. By Value

Passing by Reference vs. By Value

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Go Agile With Your Continual Service Improvement

Go Agile With Your Continual Service Improvement

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There is no denying it. Software licensing is a tricky topic. Sometimes, the metric used to calculate software is fairly straight forward. An example of a simple model is Per workstation, which use...

The Right Software Rights Calculations

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