ServiceNow News
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One of the most common pieces of advice in the ServiceNow ecosystem is:
“Stick to out-of-the-box (OOB) to avoid technical debt.”
Sounds wise, right? But here’s the reality: OOB isn’t always enoug...
Why “Stick to Out-of-the-Box” Isn’t Always the Best Advice in ServiceNow
New article articles in ServiceNow Community
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10 months
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Let’s say you have a reference field like Caller on the Incident form. You want to trigger an onChange Client Script when the phone number of the selected caller changes.
Often, you might need to perform validations on form fields and calculate values based on multiple fields. While there are built-in validators for catalog variables, custom validation and calculati...
Streamlined Form Validation and Calculation with Common Scripts in ServiceNow
Import
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over 1 year
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<style>
.dialog_content {
width: 100%;
height: 100px;
vertical-align: middle;
min-width: 300px;
padding: 0 10px 10px 10px;
}
.dialog_buttons {
display: inline;
text-align: right;
verti...
Attachment Transfer: Moving Files from HTML Input to ServiceNow Records
Import
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over 1 year
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