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Here at ServiceNow, we regularly publish a wide variety of video content designed to help you find the answers you need as quickly and efficiently as possible. You can find all of our videos on [...

What Would You Like to Learn?

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May I have your attention please? \ Ah "Shadow IT," it sounds so seedy and a little bit scary. And sadly the phrase has nothing to do with Blade Runner's rogue replicants. But it is in vogue, and ...

Will The Real Shadow IT Please Stand Up?

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Hi all, Thanks for the User Group meeting yesterday. And sorry for leaving early - missed out on a good opportunity for networking. We, in Maersk Drilling IT, are just about to get our first ph...

Starting with the ServiceNow implementation

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If your organization experiences a major issue or incident, you need an easy way to establish communications among key individuals for quick resolution. Incident Alert Management is a great way to ...

How to Setup Incident Alert Management

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Unresolved employee requests, wasted resources, mishandling of confidential information and inefficient processes are all risks faced by Human Resource (HR) organizations today. And they could have...

Understanding HR Case Management

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In a [recent Computing.co.uk article](http://www.computing.co.uk/ctg/news/2330618/businesses-cant-get-all-they-want-from-one-cloud-provider-adapt), journalist [Danny Palmer](http://www.computing.co...

IT to Business Alignment? Surely It’s Time To Move On From Just Talking About It

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Legal Agreement on T-Shirt Promo-2-24-2014.pdf

Legal Agreement on T-Shirt Promo-2-24-2014.pdf

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Linked from the article on ServiceNow Creator T-Shirt offer - has screen shots to help users create a discussion post and tag it correctly.

Creator-TShirt Offer-HelpFile2-24-2014.pdf

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: February 25, 2014

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Want to get a cool T-shirt? It is easy — all you have to do is to tell us about it or post a screen shot or video — read on…. ServiceNow creators have built thousands of custom applications for th...

Tell us about your app to get a limited edition ServiceNow Creator T-shirt

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We have a curse jar in the office. Every time someone says "When I was at X, we Y", referencing prior employer X, 25 cents goes into the jar. ServiceNow is neither search engine nor online retaile...

One of these things (is not like the others)

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How to Set Up a Service Desk-Assisted Password Reset Process Video

How to Set Up a Service Desk-Assisted Password Reset Process

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![image](https://community.servicenow.com/community/image/serverpage/image-id/164271i5D6990345313E03F/image-size/large?v=v2&px=999) Aujourd'hui je vous propose un zoom en quelques minutes sur l'ap...

ZoomNow - NotifyNow

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Knowledge 14

Knowledge 14

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Display Messages With UI Notifications

Display Messages With UI Notifications

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Nothing is more frustrating than encountering an unexpected error that interrupts your day and makes you fall behind. If you encounter a field level problem, you may find this video useful. It ex...

How to Debug with Field Watcher

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: February 18, 2014

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Unauthenticated Access to ServiceNow WSDL's

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Find the unique list of IP addresses found by Discovery

Find the unique list of IP addresses found by Discovery

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We've noticed that LDAP is a popular topic on the communities. So we decided to create a video on LDAP configuration to help answer some common questions. If you are going to integrate LDAP with y...

How to Configure an LDAP Server

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Make your administrative tasks easier and quicker! Chuck and Andrew share a solution to reduce maintenance for one of the most common notification requirements - standardized outbound headers and/o...

TechNow Ep 11 | Mail Headers

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Partner ServiceNow User Group (SNUG) Frequently Asked Questions

Partner ServiceNow User Group (SNUG) Frequently Asked Questions

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When I was a callow youth living in [MIT's Baker House](http://baker.mit.edu/), I was a big fan of wall posters. One of my favorites was one that looked differently from this one, but carried the e...

The New IT for the New Age of Service: from Inert Ticketing to Innovative Transformation

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SolveNow Episode 3: Platform Performance

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As enterprises continue to automate processes for the Human Resources (HR) organization, additional care must be taken to protect Personally Identifiable Information (PII). Definitions of PII vary,...

PII Best Practices for HR Service Automation

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