ServiceNow News
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I am onsite working with a customer using the latest Berlin release. We had to build out a RBA workflow that uses the new REST libraries and functionality. Let me first say how powerful, dynamic, a...
Berlin Rest plugin is awesome - but make sure you use %20 for spaces when doing variable substitution on URL
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For the last several months I've been working on internal company projects. Almost all of our internal business applications are built on the ServiceNow platform, and I've been getting to develop s...
Setting Currency Field values via client-side script
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One of the most popular questions I get from consultants, customers, and prospects focus around understanding SAML 2.0 and how it works for the end user.I recently created the following video to ex...
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Understanding the SAML 2.0 Communication Flow (DEMO)
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So, you are a new ServiceNow customer (congratulations!) and you are getting ready for the kickoff meeting with our Professional Services team (or a partner). A lot of items have been outlined with...
So you're at the kickoff meeting. Do you have a training plan in place?
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As I mentioned in a previous post, our team picked up a [national award](http://www.cedma.org/resources/Docuworks/file%5Fdisplay.cfm?id=2315) within the training industry at the annual CEdMA confer...
ServiceNow Education Services Team accepts another award
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I am not sure this is the right place to post this, but I took this class (not for a grade) just to listen to the lectures and there was a lot of good concepts that have helped me in using the SNC ...
FYI - UC Berkley has Software Engineering for SaaS starting today
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La pratique rend parfait … le coaching rend parfait plus viteNous travaillons dans une industrie obsédée par les métriques et la performance. Étrange donc que nous n'ayons pas actuellement un proce...
Améliorer la performance de vos équipes avec les « Coaching Loops » (disponible dans la release Berlin)
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It may not happen very often, but now and then you can get yourself into trouble if you are not careful with the Catalog Client Scripts form.If you want to reuse code that you have created for a ca...
How to avoid running a Catalog Client Script on both a Catalog Item and Variable Set
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