ServiceNow News
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When they need additional information on hurdles that our customers are coming across, ServiceNow employees use some of the Knowledge Base's (KB) top articles to help them out and gain better knowl...
Think Like a ServiceNow Employee: October 2014 Top KB Articles
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Scott Adams' _Dilbert_ comic strip, which first published April 1989, provides an excellent and hilarious insight into the corporate world (focusing particularly on Information Technology folk).
O...
Human Resource Service Management (HRSM): Differences between HR and IT
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Working for 2 years with ADFS 2.0 and ServiceNow and trying to upgrade to ADFS 2012 R2 (alias ADFS 3.0) and currently running fine internally and externally.
We chose this option as we had a thir...
After upgrading to ADFS 3.0 this option does not work internally and externally
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[](https://community.servicenow.com/now-platform/latest-release.html)
Next Oklahoma User's Group is Wednesday, December 3, 2014
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I was asked to create user groups for about 50 of our applications. The requirement was to access on a daily basis the user IDs in the various DB tables used by these applications and update a set ...
Batch add Data Sources, Transform Maps and Scheduled Imports
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Evanios Operations is an application to provide enterprise event management on the ServiceNow platform. It allows the consolidation of events from various monitoring tools across the enterprise int...
Leverage CMDB relationships to reduce the number of Incidents
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I recently had a big stack of applications, over 50, in which I was asked to create a user group for each one, assign a manager and email to each group and create a CI/Group relationship between ea...
Scripting to batch create user groups and attach them to CIs
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In a recent blog post, [Interactive Demos In ServiceNow's Knowledge Base](https://community.servicenow.com/groups/servicenow-user-group-sig-knowledge-management/blog/2014/07/30/interactive-demos-in...
Using the Knowledge Base to Disseminate Internal Training and Enhance Learning
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Abstract: So your organization would like to leverage ServiceNow Human Resource Module or you would like to present this option to the business? That is fantastic! Check out this first of five blog...
HR Service Management - Beyond IT: Defining Human Resource Service Management (HRSM)
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Were you one of the 1000 attendees who joined us at NowForum in London and interested in reviewing the presentation content? Were you unable to make it to the event and curious to see what our cust...
Presentations from NowForum UK - Plenary, Break-Out and Technical Sessions
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