ServiceNow News
48929 items
App Engine Academy: Practical Build Agent - Add Gen AI to your existing dev methodology
ServiceNow Community
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3 months
Backlogs tend to accrete around vocal stakeholders and tactical requests. Executives must flip the gravity: value first, backlog second. Begin by articulating 3–5 outcome themes (e.g., “reduce time...
Strategic Roadmaps: From Backlog Gravity to Business Outcomes
New article articles in ServiceNow Community
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3 months
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[AI + Workflow Data Fabric Partner GTM Summit](https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning%5Fcourse&course%5Fid=647ccb7c53283298c2245a01a0490e9b&child%5Fid=29ce4b3053e...
AI + Workflow Data Fabric Partner GTM
New article articles in ServiceNow Community
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3 months
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A portfolio is only governable if it is legible to executives. Too often, ServiceNow portfolios reflect organizational charts or tool modules rather than the services customers actually consume. Th...
Defining a Service Portfolio that Executives Can Govern
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3 months
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What’s New in the Zurich release for Financial Services Operations (FSO)
ServiceNow Community
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3 months
Unlocking True Value Through Strategic Alignment of Assets, Costs, and Controls In fast-evolving digital landscape, enterprises are under immense pressure to do more with less — to deliver innovati...
Charting ServiceNow ITAM + FinOps + Compliance for Enterprise Success
REDE Consulting
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3 months
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What's New in the Zurich Release for ServiceNow Platform Encryption
ServiceNow Community
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3 months
As organizations continue to expand their ServiceNow usage across HR, CSM, and Security Operations, the amount and sensitivity of stored data grows exponentially. Protecting that data—while maintai...
What’s New in Zurich: Platform Encryption
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3 months
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HOT TOPICS 2026 🔥
Vi planlægger spændende ServiceNow User Group events i 2026 – og vi vil gerne høre dine idéer.
💡 Hvilke topics synes du er mest interessante til kommende SNUGDK Events?
💬 Såda...
SNUGDK HOT TOPICS 2026
New article articles in ServiceNow Community
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3 months
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Jumpstart Your ITOM Implementation with Quick Start Guides
Keep business applications running 24x7 with accurate IT deployment visibility, predicting issues before outages, and controlling multi-c...
Jumpstart Your ITOM Implementation with Quick Start Guides
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3 months
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ServiceNow is no longer merely a system of record for tickets; it’s a strategic platform for cross‑enterprise service delivery. Executives who still position it as “ITSM software” miss the broader ...
From Ticketing to Transformation: Reframing ServiceNow’s Role
New article articles in ServiceNow Community
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3 months
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At MIT’s Emerging Technology Conference this week, it became clear: the next decade of innovation will be driven by convergence — AI meeting Quantum, enterprise meeting agents, and people learning ...
Four Takeaways from EmTech MIT 2025
New article articles in ServiceNow Community
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3 months
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Hello Western NY SNUG Community!
We're just a few days away from the Western NY SNUG on Thursday, November 13th in Rochester. This is just a friendly reminder that it is not too late to register! ...
Reminder: Register Today for the upcoming Western NY SNUG
New article articles in ServiceNow Community
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3 months
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Mobile Shorts: Streamlined Login & Empowering Public Mobile Experiences
ServiceNow Community
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3 months
Mobile Shorts: Configuring List Screen in ServiceNow Mobile
ServiceNow Community
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3 months
Introduction
With the Yokohama Release, ServiceNow took a major leap forward by introducing Agentic AI — a framework that enables organisations to build, deploy, and orchestrate intelligent, auto...
Agentic AI: Building and Scaling AI Agents on the Now Platform (Development & Use Cases)
New article articles in ServiceNow Community
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3 months
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Conversational AI | Integrating Now Assist in Virtual Agent in the Copilot Agent Store
ServiceNow Documentation
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3 months
1\. You know IT is more than a help desk.
IT is the team that keeps innovation moving even when no one’s watching. But too often, they’re buried under help tickets instead of driving transformatio...
6 Signs Your Organization is Ready for Autonomous IT - Workflow™
workflow.servicenow.com
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3 months
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1\. Declining work quality and missed critical deadlines
Burned-out IT professionals make critical mistakes, such as missed patches or failed deployments. When they are stretched thin, mean time t...
6 Signs Your IT Team Needs an AI Assist - Workflow™
workflow.servicenow.com
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3 months
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