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ServiceNow News
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Today, I was fortunate to present and sit on a panel discussion at the St. Louis Gateway itSMF Local Interest Group chapter meeting. Like with most Local Interest Groups, the St. Louis chapter aske...
Flattered, but Frustrated
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Sharepoint integration
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My Twitter feed
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[](https://community.servicenow.com/now-platform/latest-release.html)
Save the Date - April 17th!
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So here's what I want in our Service-Now instance:1) A testing checklist- routine procedures to follow through before implementing changes (from new release to adding a field)2) stamp/title reports...
Didn't know I could blog, so here's my wishlist
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I am trying to use the watch list field for our custom incident tracking form.When using the watch list, the wiki states that the emails will show on "To" and "CC", is it possible to list the email...
Watch List
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Service-now.com was at the Pink Elephant conference this week. The Tuesday morning keynote was an excellent presentation (no bias here) by Nick Carr, controversial author of ["Does IT Matter?"](htt...
A quick chat with Nick Carr
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Shazzam is the name of the cute (?) mutt at right. It's also the n...
Shazzam!
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Diving (even further) Into Serial Numbers, And Other Things As Well...
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One of my readers (shankar) [looked at the ECC queue after Discove...
Diving Into Microsoft Product IDs...
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Poor Man's CMDB...
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If any of you out there use iPhones, you can add a very cool looking 'Service-now' icon to your iPhone Home Page which will let you get direct access to your Service-now instance through Safari! (O...
Hey iPhone users!
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Well, I've managed to blog my way through the entire list of quest...
Diving Into ... What?
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Continuing yesterday's theme (by special request), today I'll show...
Take Control of Your MID Server's CPU Consumption!
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This Great White Shark is looking very happy about the resources i...
Take Control of Your MID Server's Memory!
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A perceptive customer couched a question to me in an interesting f...
Discovery Scalability...
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If your Service-now instance is configured to use a custom date fo...
Clashing Date Formats: the Fix...
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Continuing yesterday's theme — several folks have asked me where t...
Some JavaScript Pointers...
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I wanted to take a quick moment and thank again everyone who was able to attend yesterday and especially those from Navigator Management Partners for volunteering their office. In attendance were t...
Thanks!
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Some SNMP Pointers...
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Plus a question for y'all, at the end of this post... A few days ...
How Does Discovery Find CI Names?
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A security-minded customer asked a very good question the other da...
Some Details About Credentials...
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Discovery automatically names your CIs by using the _host name_. O...
Controlling Host Names...
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The other day I was on the phone with a customer who wanted to wri...
Diving Into CI Relationships...
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"Why does a list of computers show servers?" Have you asked yourse...
Here a Table, There a Table...
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