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Have you had an enhancement request in Hi for over 2 hours and you're getting frustrated? Well, come on, your expectations are too high. But if you've been waiting for something to be added to serv...

Service Now is listening...

Import · over 15 years
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We've recently revamped the way Discovery works largely due to the DHCP issue at a lot of customers' environments. Well, we've named the new way "Scan CI", which basically gathers enough informatio...

Discovery Scan CI and duplicates

Import · over 15 years
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A couple people have asked (yes Susan, I'm talking about you), what the different submissions were for the Innovation award.Thanks to Google Alerts (I'm using a couple different ones because "Servi...

Knowledge 10 contestants

Import · over 15 years
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Welcome to the group. Group membership is for managed services providers, to exchange information and coordinate activities specific to the use of Service-now in support of managed services, with p...

MSP User Group

Import · almost 16 years
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This came up at our Minnesota local user group yesterday. These two maps provide detailed and high level structure of both the CMDB and Task table...Just posting in case anyone else wants it!I've a...

CMDB_CI and task table extension

Import · almost 16 years
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A large number of virtual users and friends in the industry have noted that they'd like a way to vote on suggestions, see what's coming in Service-Now and get their input out there for digestion/di...

Voting on new features and fixes within Service Now

Import · almost 16 years
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Advanced ‘getMyGroups’ Function

Advanced ‘getMyGroups’ Function

Import · almost 16 years
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I just got off the phone with the Service-now.com New York City LUG steering committee. Plans are in the works to hold the next LUG meeting on May 27th at 9:00 am, location to be determined. Rumor ...

Special guest to attend next NYC LUG

Import · almost 16 years
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Email links using ${URI} and ${URI_REF}

Email links using ${URI} and ${URI_REF}

Import · almost 16 years
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

Assignment Rule Lookup

Import · almost 16 years
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Inbound Email – New, Reply, and Forward

Inbound Email – New, Reply, and Forward

Import · almost 16 years
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

Multiple Reference Display Values Per Table

Import · almost 16 years
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Firefox Plugin - Yours to enjoy

Firefox Plugin - Yours to enjoy

Import · almost 16 years
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Advanced Templates

Advanced Templates

Import · almost 16 years
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Check out this posting from SNCguru on the creation and use of Advanced Templates:http://www.servicenowguru.com/system-definition/advanced-templates/Please post your experiences back to the group i...

Service-now.com Advanced Templates

Import · almost 16 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158493iB03AD333BEC12414/image-size/large?v=v2&px=999)Perhaps you've already heard about the new Discovery feature calle...

A Question of Identity...

Import · almost 16 years
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JavaScript Tips and Tricks: Aggregates...

JavaScript Tips and Tricks: Aggregates...

Import · almost 16 years
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

Send an Email Notification with Associated Attachments

Import · almost 16 years
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Firefox Add-on & the magic number

Firefox Add-on & the magic number

Import · almost 16 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158483i16AC984A3F0460CF/image-size/large?v=v2&px=999)A string is a string, right? Ah, if only 'twas so!JavaScript all b...

JavaScript Tips and Tricks: The Three Flavors of Strings...

Import · almost 16 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158477iD09B8D19F0EDA133/image-size/large?v=v2&px=999)In JavaScript, "undefined" means two distinctly different things: ...

JavaScript Tips and Tricks: The Two Flavors of Undefined...

Import · almost 16 years
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![](Screen%20shot%202011-03-10%20at%2011.56.23%20AM.png)Several customers have asked me about the odd-looking "Packages..." invocations they see sometimes in server-side JavaScript (like business r...

JavaScript Tips and Tricks: What's Up with Packages?

Import · almost 16 years
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![](password_reset2.JPG)In a conversation I had with a customer the other day, she asked me why she saw so many examples of business rules written in functions, like this: doImportantStuff();fun...

JavaScript Tips and Tricks: What's Up with the Functions?

Import · almost 16 years
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A member of the Texas User Group has discovered a bug in work flow that I wanted to make you aware of. Apparently if you make more than 1 change to a work flow update set then it corrupts the workf...

Work Flow Bug

Import · almost 16 years
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

GlideRecord Query Cheat Sheet

Import · almost 16 years
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