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Webinar-Recording: Customer Service Management mit ServiceNow Video

Webinar-Recording: Customer Service Management mit ServiceNow

Import · over 9 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/176781i46B8A7E4912A5DF8/image-size/large?v=v2&px=999)"My friend, my friend (He's got a knife!)" Oh look, another email...

Combat Phishing with Enterprise Security Response

Import · over 9 years
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In my [last blog](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=80bda6a9dbd0dbc01dcaf3231f9619af) I provided the Example of POST method to update the values, I hope it pro...

Scripted REST APIs - Part 2

Import · over 9 years
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[Last time](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=ce2ee66ddbd0dbc01dcaf3231f961990), we saw how the processor handles web service requests and responses, executing...

GQL (Glide Query Language) Part 7: GQL Pad

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Growing up in Missouri I became very familiar with the state's unofficial nickname of the "Show Me State". It was great to hear a story about a success, but without the proof, it was hard to accept...

A Look Into Meaningful HR Metrics

Import · over 9 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/159159iE1CCD67D37B874F5/image-size/large?v=v2&px=999) In what is consistently recognized as the longest running, most ...

ServiceNow Has the Highest Projected Adoption of Any HR Service Delivery Vendor: Sierra-Cedar 2016-2017 HR Systems Survey

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![image](https://community.servicenow.com/community/image/serverpage/image-id/135555i36396BD0FC721676/image-size/large?v=v2&px=999)Everything you wanted to know about Service Catalog, Incident, Cha...

Monthly LIVE Q&A session with ITSM Product Experts

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GQL (Glide Query Language) Part 6: The Processor

GQL (Glide Query Language) Part 6: The Processor

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I'm pleased to announce that two new significant prizes have been confirmed for the three CreatorCon Challenge winners: 1) ServiceNow Sales Awareness: ServiceNow will produce a video (3-5 minutes)...

CreatorCon Challenge: Announcing More Prizes To Drive Sales and Customer Awareness

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NowForum Singapore 1 November 2016

NowForum Singapore 1 November 2016

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In this post, I am going to outline how I created an interactive heat map in a Service Portal widget by leveraging D3.js. This heat map displays a matrix of colored blocks that indicate how many in...

Interactive Heat Map: When Are Your Customers Most Active?

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Seamless access to application and project portfolios adds new level of visibility and control for the business management of IT Project and Portfolio Management (PPM, also known as the Project Po...

ServiceNow Launches the IT Business Management Suite

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GQL (Glide Query Language) Part 5: JSAN (JavaScript Array Notation)

GQL (Glide Query Language) Part 5: JSAN (JavaScript Array Notation)

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Vote on Topics for Knowledge17

Vote on Topics for Knowledge17

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Learning Library Carves Out More Content!

Learning Library Carves Out More Content!

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Episode 29: Integrations

Episode 29: Integrations

ServiceNow Insights  · over 9 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/159171iEB57504370652CFD/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: October 25, 2016

Import · over 9 years
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TechBytes Episode 29 | Integrations

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Liebe SNUG's, vielen Dank für eure Teilnahme in Frankfurt. Ich habe mich sehr gefreut so viele Vertreter von Firmen begrüßen und moderieren zu dürfen. So macht es Spaß und der Aufwand lohnt si...

SNUG DE Frankfurt 05.10.2016

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Have you ever written a Script Include that you thought was truly amazing? Reusable.. concise.. adheres to best practices.. dare I say, has some _class_ about it? In this article we'll discuss the ...

Scripting 101: Script Includes - Class vs Classless

Import · over 9 years
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I have received quite a few questions about how to configure blackout and maintenance schedules over the last few months, so I thought an explanation of schedules may help someone else. Within th...

Blackout & Maintenance Schedules in a nutshell

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Functions Do you use them?

Import · over 9 years
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Note This solution was created prior to [Flow Designer ](https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/flow-designer/concept/flow-designer.html)being released. I s...

Scriptless Scheduled Jobs

Import · over 9 years
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Modifying the Target Version on Your QPP Change Requests

Modifying the Target Version on Your QPP Change Requests

Import · over 9 years
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I'm about to embark on an epic global voyage to visit some of my favorite partners and customers at the international NOWForums: [NOWForum Enterprise Service Management | ServiceNow](http://www.ser...

The Value of Certified Applications from the ServiceNow Store

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