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Transform your analytics from isolated metrics to connected narratives. This Platform Analytics Academy session demonstrates how Process Intelligence solutions like Process and Task Mining are the ...
Platform Analytics Academy - October 15th, 2025 - How Process Intelligence Completes Your Analytics
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If you haven’t read [Part 1](https://www.servicenow.com/community/common-service-data-model/csdm-eli5-explained-like-i-m-5-part-1/ta-p/3326128), I highly recommend giving it a read, even if just to...
CSDM ELI5 (Explained Like I'm 5) - Part 2
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In this installment of the Process Mining Academy we review the enhancements in the Zurich release. AI powered Improvement Opportunity Highlights and Playbook generation, Task Mining, Touchpoint an...
Process Mining Academy #40 - What's new for Process and Task Mining in the Zurich release
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Looking at what makes up Outdated Connected Content
Unwinding Connected Content Management on Topic Pages
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Build industry selling expertise with ServiceNow solutions, and showcase your growth with stackable credentials: Associate, Practitioner, Professional, and Expert.
Start learning on ServiceNow Uni...
Minute Mondays for Partners: Industry Journey Collection
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5 months
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Process Mining Academy: What’s new in the Zurich release for Process and Task Mining
ServiceNow Community
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5 months
Minute Mondays for Partners: Industry Journey Collection
ServiceNow Community
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5 months
A lot of legacy inventory vendor platform was built on a generalized system, which closely resembles ServiceNow (SN) in architectural flexibility and extensibility but uses outdated technology and ...
ServiceNow and Legacy Inventory Vendor Integration: Data Extraction & Synchronization
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IDC and Constellation Research have ranked EC Pro as the one of the top solutions for the next generation of integrated employee experiences and next-generation intranet solutions. Customers have b...
IDC and Constellation Research Rank EC Pro as the Top Next-Generation Intranet Solution
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Overview
This article demonstrates how to implement a custom pop-up modal inside a web view (iframe) in Now Mobile or Agent Mobile to prompt users for an in-app review on the Apple App Store or G...
How to Trigger an In-App Review Popup via Web View in Now Mobile/Agent Mobile
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The 2024 and 2025 detailed contest reports are rich with advice and techniques that award-winning customers employed to design and deliver world-class employee experiences with ServiceNow. [Downloa...
Detailed Reports from the Best Employee Portals Contests
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[  ](https://handbook.snc.guru)
I made a th...
Find Filthy Inefficient Single-Record Queries FAST
ServiceNow Developer Pro-Tips
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5 months
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Hello,
We're excited to share what's new and improved in Proactive Service Experience Workflows for the Zurich release!
The Proactive Service Experience Workflows assist your technical support ...
Have you checked out the Proactive Service Experience Workflows (PSEW) Zurich docs?
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ServiceNow Series E207: 'SkillBridge & the Future of Veterans in Tech' with ServiceNow's Matt Smenos
ServiceNow Podcast Series
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5 months
Frequently Asked Questions (FAQ) – HRSD
_Last updated for Zurich_
_\Safe harbor applies for any forward-looking statements\_
This document comprises of our top FAQ covering various aspects o...
Frequently Asked Questions (FAQ) – HRSD
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[Integration Hub Usage Dashboards](https://store.servicenow.com/store/app/a1ba27a61b246a50a85b16db234bcbaa)
[The Integration Hub Usage dashboard](https://store.servicenow.com/store/app/a1ba27a61b2...
Integration Hub Usage Dashboards - FREE - monitor transaction usage and data egress for API Access
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5 months
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ServiceNow provides the following Recommended Actions out-of-the-box (OOB) for ITSM, particularly for modules like Incident, Problem, and Change.
Out-of-the-Box Recommended Actions in ServiceNow ITSM
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5 months
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SLA Management
Closing the Loop: Managing SLAs via Sold Products, Service Offerings, and Commitments
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こんにちは！トレーニングチームです。
日本国内における2026年1月〜6月開催のインストラクター主導型（ILT）コーススケジュールが、[こちら](https://your.servicenow.com/taco-japan-one-stop-shop/%E6%9C%80%E6%96%B0%E6%8A%95%E7%A8%BF/trainingschedule?w=bu9e2&fw=bu9e2...
【ServiceNow University】日本国内のインストラクター主導（ILT）コースの2026年1月〜6月開催スケジュール公開！
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Dear ServiceNow Community,
A big thank you to everyone who joined us for the latest ServiceNow User Group (SNUG) Austria, this time hosted by [XXXLutz](https://www.linkedin.com/search/results/all/...
Thank you for joining the SNUG @XXXLUTZ on 15.09.2025
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こんにちわ。ServiceNow Impact Platform Architect の児島です。
ServiceNow の Platform 管理者として現場に立つと、肩書き以上に幅広い役割を求められるていらっしゃる方々が多いのではないかと思います。
私が Impact の支援を通して実感するのは、Platform 管理者は単なる「設計者」や「運用者」ではなく、標準機能（...
ServiceNow Platform 管理者に求められること 💡
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
Hi there,...
Performance Analytics Migration Center "Page Not Found"
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I recommend bookmarking this article ...
Video
ITSM: Digital Product Release || Knowledge & Troubleshooting Resources
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Employee Center Academy: Company Events (Employee Center Pro)
ServiceNow Community
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5 months