Are you enjoying our app?

2. Client Script Logic

c.showFeedbackModal = false;

setTimeout(function() {

$scope.$apply(function() {

c.data.action = "getPreference";

c.server.update().then(function() {

if (c.data.showPopup) {

c.showFeedbackModal = true;

}

});

});

}, 2000); // Show after 2 seconds

c.redirectToStore = function() {

c.data.navUser = navigator.userAgent;

if (/iPhone|iPad|iPod/i.test(navigator.userAgent) && /snMobile/i.test(navigator.userAgent)) {

c.data.action = "redirectiOS";

} else if (/Android/i.test(navigator.userAgent) && /snMobile/i.test(navigator.userAgent)) {

c.data.action = "redirectAndroid";

}

c.server.update().then(function() {

window.open(c.data.redirectStore, "_blank");

c.showFeedbackModal = false;

});

};

c.closeModal = function() {

c.data.action = "getSNFeedback";

c.server.update().then(function() {

$location.url(c.data.dynamicPath);

c.showFeedbackModal = false;

});

};

3. Server Script Logic

Handle user preferences and redirection logic:

var futureDate = new GlideDate();

futureDate.addDaysUTC(365);

var actualDate = new GlideDate();

data.redirectStore = "";

if (input && input.action === 'getPreference') {

// Check if user has already responded

var grPreference = new GlideRecord('sys_user_preference');

grPreference.addEncodedQuery('user=' + gs.getUserID() + 'name=inreview.accepted');

grPreference.query();

if (grPreference.next()) {

var grPreferenceFB = new GlideRecord('sys_user_preference');

grPreferenceFB.addEncodedQuery('user=' + gs.getUserID() + 'name=inreview.rejected');

grPreferenceFB.query();

if (grPreferenceFB.next()) {

var upDate = grPreferenceFB.getValue('value');

data.showPopup = (upDate == actualDate);

}

} else {

data.showPopup = true;

grPreference.initialize();

grPreference.setValue('user', gs.getUserID());

grPreference.setValue('name', 'inreview.accepted');

grPreference.setValue('value', true);

grPreference.insert();

}

} else if (input && input.action === 'getSNFeedback' && gs.isMobile()) {

// Save rejection preference

var grPreferenceInsert = new GlideRecord('sys_user_preference');

grPreferenceInsert.addEncodedQuery('user=' + gs.getUserID() + 'name=inreview.rejected');

grPreferenceInsert.query();

if (!grPreferenceInsert.next()) {

grPreferenceInsert.initialize();

grPreferenceInsert.setValue('user', gs.getUserID());

grPreferenceInsert.setValue('name', 'inreview.rejected');

grPreferenceInsert.setValue('value', futureDate);

grPreferenceInsert.insert();

} else {

grPreferenceInsert.setValue('value', futureDate);

grPreferenceInsert.update();

}

//This step occurs if the user clicks "No"; they are then sent to the internal assessment within the app.

var deepLinkGen2 = new global.MobileDeepLinkGenerator('Request');

data.dynamicPath = deepLinkGen2.getUniversalLink('/mesp?id=me_take_assessment&type_id=');

} else if (input && input.action === 'redirectiOS') {

cancelReview();

data.redirectStore = "https://apps.apple.com/app/{APP ID}?action=write-review"; //replace {APP ID} with the specific app id into the Apple Store.

} else if (input && input.action === 'redirectAndroid') {

cancelReview();

data.redirectStore = "https://play.google.com/store/apps/details?id={APP ID}"; //replace {APP ID} with the specific app id into the Apple Store.

}

function cancelReview() {

var grPreferenceCancel = new GlideRecord('sys_user_preference');

grPreferenceCancel.addEncodedQuery('user=' + gs.getUserID() + 'name=inreview.rejected');

grPreferenceCancel.query();

if (grPreferenceCancel.next()) {

grPreferenceCancel.setValue('value', "");

grPreferenceCancel.update();

}

}

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Final Notes

• This solution ensures the pop-up only appears once per user unless reset.
• It uses sys_user_preference to track feedback status.
• The redirection is handled securely and contextually based on the device type.

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