Mixing legacy and innovation: A brownfield approach for Telecom Order Management

SES2061

<p>In the rapidly evolving landscape of telecommunications, adapting and streamlining operational processes is paramount. Facing the challenge of transitioning from a SalesForce environment with a complex 300+ product catalog making up thousands of unique offerings, C Spire embarked on a transformative journey to seamlessly integrate these existing assets into the <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Now Platform®</span></span>. The session delves into the intricacies of the brownfield approach, highlighting the strategic decisions and innovative solutions employed by C Spire to harmonize the disparate product catalogs.</p>

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How C Spire is leveraging ServiceNow Impact for their implementation journey

SES1931

<p>Hear how C Spire, a technology and telecommunications company, has navigated its journey with ServiceNow®—and how it used ServiceNow Impact to accelerate the time to value of their investment. C Spire will share its roadmap and examples of how ServiceNow Impact has guided its decision-making with proactive recommendations, access to experts, platform health tools, and more.</p>

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