Before diving into the sessions at Knowledge 2025, I kicked off the day with a run alongside my colleague Carel Jansen.

The day began with a quick breakfast in the Hackzone of CreatorCon, where I caught up with Philip Swann and Rafael Cardoso.

Follow ServiceNow MVP Willem Zeiler as he adventures through Knowledge and CreatorCon 2025!

Follow ServiceNow MVP Willem Zeiler as he adventures through Knowledge and CreatorCon 2025!

 Knowledge 2024 was a whirlwind three-day ex...

_Read along as ServiceNow MVP Willem takes us through his experience at Knowledge and CreatorCon 2024\. This is the last of three blogs. If you missed the first two, [click here](https://www.servic...

_Read along as ServiceNow MVP Willem takes us through his experience at Knowledge and CreatorCon 2024\. Stay tuned tomorrow for his experience on the second day!_ Starting the Day! During br...

_Read along as ServiceNow MVP Willem takes us through his experience at Knowledge and CreatorCon 2024\. Stay tuned tomorrow for his experience on the second day!_ Starting the Day! The day start...

Generative AI is based on Large Language Models; models pre-trained with a lot of data. In this video we will begin to explore what kind of data, where does the data come from, and where is it us...

In this video, you'll learn about:• The LLMs available in ServiceNow and their applications.• The development and role of the Now LLM. • The different types of LLMs that 'Now Assist' leverages for...

Is Gen AI (Generative Artificial Intelligence) the opportunity of 2024? In this video, we delve into fundamental topics, including the arrival of Chat GPT, the essence of Chat GPT, what GPT (Genera...