Will Witten
Principal Technical Portfolio Manager
Will Witten is one of Impact's Senior Technical Portfolio Managers responsible for determining how ServiceNow's AI products can drive value for Impact customers. In this role, Will experiments with existing AI solutions on the ServiceNow platform and develops some of his own all with the goal of enabling a team to drive value for Impact customers at scale. This team guides customers on how to use these products to digitize, transform and modernize their business processes through Impact's fixed-scope Accelerator offerings!
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How ServiceNow AI and GenAI solutions increase user experience and efficiency
Accelerate your generative AI initiatives with ServiceNow Impact
Accelerate your generative AI initiatives with ServiceNow Impact
Conference Sessions
Accelerate your generative AI initiatives with ServiceNow Impact
SES2021
<p>Attend this hands-on lab to see how Jumpstart Your Generative AI, a ServiceNow® Impact accelerator, can accelerate your journey with ServiceNow Generative AI—and greatly improve your efficiency and user experience. It includes an applied demonstration of the Now Assist experiences and leading practices on leveraging the ServiceNow Generative AI Controller. You'll learn about the capabilities of Generative AI, discover use cases available in the Now Platform®, and get access to key resources to help get started using Now Assist and the Generative AI Controller.</p>
How ServiceNow AI and GenAI solutions increase user experience and efficiency
SES3320
<p>Get an overview of <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> AI and GenAI capabilities that can transform your user experience and organizational efficiency, with blueprints to accelerate your AI journey.</p>
Deploy your own AI agent development team
LAB3327
Developing on the Now Platform has always been easy, but what if it could be almost completely autonomous? In this session, hear how ServiceNow AI Agents can work together to supercharge your development workflows by acting on their own to accomplish your development objectives. Learn how to configure Generative AI Skills using the Now Assist Skill Kit, equip AI Agents with these skills and other Platform tooling, and activate them for use within your lab instance. Experience the AI agent revolution first-hand as we configure our own AI Agent Development Team.