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Vasanth Terrance

Vasanth Terrance

Sr. Staff Inbound Product Manager

ServiceNow Inc.

Vasanth, Terrance is a Senior Principal Product Manager responsible for Field Service. In this role, Vasanth provides support to build advanced scheduling solutions, to enable customers meet their business objectives. Vasanth has more than 15 years of Field Service product management experience. Before joining ServiceNow in 2018, Vasanth built scheduling and spare parts logistics features. Learn more about 'Streamlining field service operations through optimized processes' at this session.

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Conference Sessions

K24

Unite business and contractors on Field Service Marketplace

SES3221

<p>Identifying the right workforce at the right time is an existing problem in Field Service business. With <span style="font-size: 11.0pt;"><span style="">ServiceNow® </span></span> Field Service Marketplace, businesses seeking specific services with contractors can identify, collaborate, assign and hence offer a convenient and efficient way for both parties.</p>

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K24

Unite business and contractors on Field Service Marketplace

SES3222

<p>Identifying the right workforce at the right time is an existing problem in Field Service business. With <span style="font-size: 11.0pt;"><span style="">ServiceNow® </span></span> Field Service Marketplace, businesses seeking specific services with contractors can identify, collaborate, assign and hence offer a convenient and efficient way for both parties.</p>

Watch Recording

K24

Streamlining field service operations through optimized processes

LAB1558

Discover how ServiceNow®'s Field Service Management can help organizations deliver efficient field service experiences. Learn how to handle intraday challenges, boost scheduling efficiency, enhance on-time task execution, and reduce execution costs. This session will empower managers, dispatchers, field workers, contractors, and cross-functional teams to work smarter and more efficiently. Attend this session for an overview of Field Service Management capabilities, while building experience in configuration and best practices.

Watch Recording

K23

Lab: Field service success through ServiceNow work planning and scheduling

LAB1585-K23

<p>Join us for a hands-on lab to learn how ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span>'s Field Service Management can become your organization’s next strategic differentiator. This session will share how to improve work planning and scheduling efficiency with automation, optimization, and capacity planning. Instructors will guide you through:  • Territory planning, • Dispatcher workspace, • Dynamic scheduling, schedule optimization, and intra-day automation. You’ll come away with an overview of ServiceNow FSM.</p>

Watch Recording

K25

Boost Efficiency with AI-powered Field Service Management

LAB3518

Dive into how ServiceNow's AI-driven Field Service Management (FSM) can transform your field service operations. This session will demonstrate strategies to tackle real-time challenges, optimize scheduling, ensure timely task completion, and cut down operational costs. Perfect for managers, dispatchers, field workers, contractors, and cross-functional teams, you’ll learn to work more effectively and intelligently. Join us for an in-depth look at Field Service Management features, practical configuration experience, and AI-enhanced best practices.

K25

Boost Efficiency with AI-powered Field Service Management

LAB3519

Dive into how ServiceNow's AI-driven Field Service Management (FSM) can transform your field service operations. This session will demonstrate strategies to tackle real-time challenges, optimize scheduling, ensure timely task completion, and cut down operational costs. Perfect for managers, dispatchers, field workers, contractors, and cross-functional teams, you’ll learn to work more effectively and intelligently. Join us for an in-depth look at Field Service Management features, practical configuration experience, and AI-enhanced best practices.