Driving GenAI at scale with ServiceNow

LAB1722

Laptop required: GenAI on the ServiceNow® platform provides transformative capabilities for companies, enhancing customer success and streamlining operations. Attendees will learn about GenAI principles, ethics, and standards, delve into use cases like Case Summarization, Flow Designer, and Text-to-Code, and explore the Admin experience for skill customization. The session includes a hands-on lab for practicing Now Assist activation and configuration with the goal of optimizing the user experience and business processes.

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