Suneela Pothula
Director, Software Engineering
Suneela is a result-oriented leader with around 18+ years of experience in managing high performing, execution-oriented teams. She has built teams from the scratch and set them up for success. She is passionate about building scalable, end to end enterprise platforms and applications in a fast-paced environment.
She is currently leading workflow automation teams in IDC and is responsible for delivering next gen features. Prior to this team, she helped drive innovation and digitisation in sales platforms through data, analytics, and workflows. She is an also ardent women in tech advocate.
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Conference Sessions
Text2flow unveiled: Xanadu release and beyond
CCB1055
<p>Join this session to explore the Text2flow journey! Get an in-depth look at the current functionality and hear about the exciting roadmap beyond X. Discover how <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">ServiceNow® is</span></span> prioritising input/output/data pills and explore the intricacies that make Text2flow a transformative solution. This sessiom will also delve into what's coming soon, including NAR in diagramming, multi-turn LLM support, and much more. Engage in dynamic Q&A discussions within each topic, and learn how we're supporting custom actions and continuous training for even better performance.</p>
Unraveling the Full Power of ServiceNow’s Workflow Suite
CCE1086
Dive into the depths of ServiceNow’s workflow automation suite in this interactive session. Our panel of experts will help you unravel the full capabilities of tools like Flow Designer, Flow Generation, Decision Management, Conversational Flows, and Image to Playbook. Whether you're facing specific challenges or want to explore how these tools integrate seamlessly, this session provides expert insights and solutions. Bring your questions and uncover how to create intelligent, adaptive workflows that optimize business processes end-to-end.
FlowInsight Pro: Harnessing Gen AI for Proactive Workflow Health Optimization
CCE1083
FlowInsight Pro leverages Gen AI to continuously monitor and optimize workflow health. By analyzing logs, detecting potential issues early, and providing real-time fixes, Gen AI ensures that workflows run efficiently and stay ahead of problems. With features like proactive health alerts, auto-suggestions, and conversational support via FlowBot, FlowInsight Pro transforms workflow troubleshooting and optimization, reducing manual intervention and boosting performance across the enterprise.
Unraveling the Workflow Automation Suite: A 360° exploration of intelligent tool
CCL1084
In this immersive lab, explore every layer of ServiceNow’s workflow automation suite and gain a 360° view of how each product empowers users to build smarter workflows. Start with Workflow Studio/Flow Designer to construct workflows with subflows, actions, and templates. Use Flow Generation’s GenAI capabilities to auto-generate workflows. Integrate logic with Decision Management and bring workflows to life with Conversational Flows.Visually design workflows using Image to Playbook and Image to Flow.
Smart Flow generation - AI RAG and #hashtag
CCL1198
Get ready for an exhilarating training on flow generation! We will unveil the latest advancements in creating flows with Data Pills using Generative AI. This session will cover the innovative hashtag feature, empowering users to effortlessly select tables while describing their prompts, providing the LLM with unparalleled context for superior predictions and enhanced results. Additionally, we will explore AI Search-Based RAG, which helps in fetching relevant actions and tables based on user prompts, resulting in highly accurate flow blueprints and precise inputs/outputs for each component.