Sugandh Rakha
Sr. Principal Product Manager - Workflow Data Fabric
Sugandh Rakha is a Principal Product Manager at ServiceNow with over 15 years of Product Management and Product Development experience. His focus at ServiceNow is to launch new Automation Engine and IntegrationHub features.
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Integration Hub Spokes: Build once and use everywhere
SA
Spoke Generator: Swift Spoke creation in minutes than months and easy maintenance
Curious about the future of security in Integration Hub?
Conference Sessions
Curious about the future of security in Integration Hub?
CCE1115
Join us for an enlightening session where we delve into the upcoming security features of Integration Hub. Discover how the power of Zero Touch Architecture and Personal Authentication can bolster the security of your integrations. This is a golden opportunity to get all your Integration Hub security questions answered by experts in the field. Don’t miss out on this chance to stay ahead of the curve and secure your integrations like never before. We look forward to seeing you there!
Integration Hub Spokes: Build once and use everywhere
CCL1114
Explore how to build new actions using the Spoke Generator, JSON Builder, and Parser in this session. Learn to effortlessly set up configuration templates for these tools. Additionally, discover how to integrate these actions into Flow Designer and Playbooks, enhancing workflow efficiency and automation capabilities. Ideal for those looking to streamline their integration processes.
Spoke Generator: Swift Spoke creation in minutes than months and easy maintenance
CCE1283
Unlock the potential of the Spoke Generator—transforming spoke development from months to minutes, featuring easy maintenance. Discover its capabilities: check for similar spokes, create bulk actions using third-party Open API specifications or Postman collections, and set up no-code connections effortlessly. Join us in exploring a streamlined approach to development, integration, and maintenance.
Now Assist for Spoke Generation – Your Ultimate Guide to Seamless Spoke Creation
CCE1132
Tired of wading through API documentation just to create third-party integrations? With Now Assist for Spoke Generation, that's no longer necessary! Join us to learn how you can generate Spokes and Actions effortlessly without diving into complex API details or lengthy documentation. Simply copy and paste your API information, and let Now Assist take care of the rest. Whether you're new to integrations or an expert looking to save time, this session will show you how to streamline your workflow and enhance productivity. Don’t miss out on transforming the way you create Spokes!
Integration Hub Agentic spokes: Put AI Agents to work in every part of business
SES3564
In the past, spokes have powered Virtual Agent with thousands of pre-built actions to complete requests involving other systems. But this has all been only for pre-scripted use cases. Now, AI Agents can use spokes dynamically when reasoning on how to best solve a task or workflow request, with agentic spokes. AI Agents can now use spokes in flows that the agent creates on the fly, based on the latest data available. This opens up a whole new world of use cases for spokes as an action tool for AI Agents. Join this session to learn how to utilize spokes in the dynamic new world of AI Agents.
Exploring OAuth 2.0 in ServiceNow: A Masterclass in Authentication
CCE1138
This masterclass offers a comprehensive guide to implementing secure authentication, delving into advanced techniques. From protocol fundamentals to ServiceNow-specific strategies, this resource empowers developers with the knowledge needed to master OAuth 2.0, ensuring robust and effective authentication in ServiceNow environments.
AI Agents to the rescue -- across every corner of your business!
CCE3579
ServiceNow AI Agents are here to drive exponential productivity across every corner of your business. This requires AI Agents to reach out beyond ServiceNow to other systems and applications in your environment. Let's explore how AI Agents can cover these corners to realize true productivity gains for your employees, customers and more!
Workflow Data Fabric: Building intelligent integrations and AI Agents with GenAI
CCL1135
Discover how Generative AI transforms workflow integration and automation. In this hands-on lab, you'll learn to: 1) Build a custom Integration Hub spoke using the GenAI Now Assist for Spoke Generation. 2) Convert your spoke into conversational spoke for seamless user interactions. 3) Design, deploy, and integrate AI agents for your custom spokes to supercharge your workflows. By the end of this session, you'll have the tools to unlock smarter, faster automations and revolutionize how work gets done.