Modernizing procurement operations with Dropbox and Genpact

SES2744

<p>Dropbox & Genpact will take the audience through its journey of modernizing procurement operations to achieve the following outcomes: · Scale procurement function without building a large team​ · Improve self-service through conversational chatbots and address over 60% of the queries through the chatbot​ · Provide 100% transparency to improve the User CSAT​ · Improve TAT for various request types and reduce the cycle times by over 60%</p>

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