Real-time visibility and hyper Automation with Apache Kafka at Dish Wireless

SES2597

Using ServiceNow®'s Stream Connect for Apache Kafka, Dish Wireless is able to connect its state-of-the-art 5G Wireless Network to ServiceNow to drive its event management strategy, enable closed-loop automation capabilities, and provide an additional source for real-time changes that impact the integrity of our CMDB deployment. Combining the power of Apache Kafka and ServiceNow, the company was able to reduce MTTR by up to 95%, save 1000's of hours of manual effort, and improve network reliability. By eliminating manual fault management, Dish Wireless is focused on managing the performance of our 5G Network.

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