Infosys Live Operations - Using an AI first approach to monetize data, Uplift revenue and deliver customer delight

PAT3030

<p>Infosys Live Operations is a smart platform for process excellence and deeper employee and customer engagement. It is a ‘system of systems’ that seamlessly integrates with legacy and digital environments to simplify operations by rationalizing applications and optimizing the technology stack. Auto-discovery capability of the Infosys platform automatically executes events and activities, eliminating the need for permutation configuration of systems for every new occurrence in real-time production workflows. Further, reference data for all levels of activities and events needs to be defined only once, and not for every occurrence in a process or workflow.</p>