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Shiv Ramanna

Shiv Ramanna

ServiceNow Inc.

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Conference Sessions

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Ask the Experts: Best practices for implementing NLU in your Virtual Agent

CCE1709-K23

<p>Join this ask the experts session to learn best practices on how to get started with NLU in Virtual Agent, as well as some useful tools and resources to help you deliver engaging and natural AI-powered conversational experiences to drive self-service and automation within your organization. You will also discover the different options available for supporting multiple languages as you scale, and pros/cons with each approach. </p>