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Scott Fuller

Scott Fuller

VP & General Manager – Workplace Service Delivery

ServiceNow Inc.

Scott Fuller is the VP and GM of Workplace Service Delivery at ServiceNow, which is a leading digital workflow company making the world work better for everyone. In his current role, Scott oversees product strategy and vision for ServiceNow's Workplace Service Delivery solutions, including design, positioning, and product lifecycle management. Before ServiceNow, Scott served as the Senior Director of Product Management at Smartsheet and the VP of Software Engineering at CA Technologies. Additionally, he founded SimplyPM in 2003 and Pacific Edge Software in 1998.

Recent News

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Conference Sessions

1692646803067001XK24

Product roadmap: Innovations for Workplace Service Delivery

SES1592

<p>The enterprise workplace is undergoing a rapid transformation, fueled by technological advancements, shifting employee expectations, and the ongoing requirement to manage costs. Join this roadmap session focused on the transformative investments planned for both Workplace Service Delivery and Health and Safety. Hear from product leaders on how these investments will propel organizations into the future, with focus on:</p> <p>- Next-generation workplace experiences</p> <p>- Intelligent insights on occupancy, space, and workplace operations</p> <p>- Fostering a safety-centric culture</p>

1692646803067001XK24

How Accenture is bringing 750K+ employees back into the workplace

SES2852

<p>Don’t miss this exceptional fireside chat session featuring Accenture’s head of Global Workplaces and ServiceNow’s VP of Workplace Service Delivery. Learn how Accenture with the help of ServiceNow® Workplace Service Delivery has tackled the challenge of getting 750K employees back into the office by focusing on the employee experience. Hear how the moved from siloed systems to automated workflow capabilities, creating a unified and modernized workplace experience. This session will also cover Accenture’s future roadmap for their evolving workplace innovation.</p>

1724429920965001DK25

Workplace Service Delivery roadmap: Modernizing workplace experiences and operations with AI

SES3112

Learn how AI is reshaping workplace operations and employee experiences in practical, measurable ways. We'll walk through upcoming innovations that help you reduce costs, improve space utilization, and create better workplace experiences. See how ServiceNow is embedding AI across Workplace Service Delivery to help you stay ahead of facilities issues, match workspace to how people actually work, and make data-driven decisions about your real estate investments.