Beyond IT: Expanding ServiceNow across the enterprise to drive platform ROI

SES2737

<p>Join this session to hear about two transformations that went beyond IT - one in healthcare and one in financial services. A healthcare organization used ServiceNow<span style="font-size: 11.0pt;">®</span>, to extend its enterprise influence and achieve substantial cost savings through integration with Microsoft Teams and Mobile calling and implemented ServiceNow Agent Mobile App to eliminate the need for pager software. A global financial services company overcame challenges by digitizing workflows for over 14 functions - enabling case management, auditability & SLAs - and also leveraged universal requests for cross-departmental efficiencies.</p>

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