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How can GBS organizations make work ‘flow’ across silos with the center office?
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GBS on now: what value did Deloitte realize from GBS powered by ServiceNow?
Conference Sessions
How can GBS organizations make work ‘flow’ across silos with the center office?
SPN3081-K23
<p>Today, GBS leaders need to unlock more business value from their tech investments to keep up with stakeholders’ demand for proactive insights and personalized user experiences in their Shared Services model. Join this interactive session to learn how the center office and Deloitte's GBS on Now proposition can reimagine the role of service delivery across Engage, Act & Perform pillars. GBS on Now can help leaders improve their current operational transformation while breaking down silos.</p>
GBS on now: what value did Deloitte realize from GBS powered by ServiceNow?
ACT3139-K23
Embracing our ‘Digital first’ strategy, Deloitte launched ‘My Support’ functionality in 2022 as a Digital Briefcase for our people to access Self Service and interact with Delivery teams across the globe in an integrated way. In this session, learn how Deloitte implemented GBS powered by ServiceNow , enhanced employee experiences and drove positive business outcomes.