Playtika - Best customer support experience for our players

SES2870

<p>Playtika is not a normal corporation. We are a world-leading mobile gaming company.</p> <p>Every game at Playtika is unique, but they all share one common approach - to deliver the best customer support experience to our players.</p> <p>Therefore, we chose ServiceNow® CSM and embedded it into each one of our games.</p> <p>We have integrated advanced features of CSM pro and AI into our service & support platform - from auto-generated personalized replies to VA and much more. This is our story.</p>

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