Robert Rash
Outbound Product Management Director
Robert is the Director of Outbound Product Management for Operational Technology, focusing on the market strategy and success of our Operational Technology Management (OTM) solutions. He creates product strategies and roadmaps to make sure our OTM offerings are top-notch for managing operational technology assets. With over 20 years in OT industrial automation, engineering, programming, and manufacturing, Robert brings a wealth of experience. Before joining ServiceNow in 2022, he specialized in process improvement and OT security for the manufacturing and utility sectors.
Recent News
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How FedEx relies on ServiceNow for managing Operational Technology Assets
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Owens Corning builds the future of the digital factory with ServiceNow
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Conference Sessions
Owens Corning builds the future of the digital factory with ServiceNow
SES2431
<p>Building the future of the industrial plant requires the orchestration of talent, processes and technology. Hear how Owens Corning is using ServiceNow® to build institutional knowledge that show floor operators can access at their fingertips. With Now, they are building linkages across plants and across their entire business/plant hierarchy to maximize uptime.</p>
How FedEx relies on ServiceNow for managing Operational Technology Assets
SES2975
<p>With a global presence and home to vast quantities of connected devices (OT Assets), FedEx was uniquely vulnerable to cyber attacks. Equally important, the complexity of their OT estate was simply too much to remediate and manage. In this session, hear how the global logistics giant worked with <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> to comprehensively discover their OT assets, and implemented effective OT service management.</p>
Put AI to work for Life Sciences with ServiceNow and Merck
SES3223
Life Sciences leaders are consistently faced with pressure to bring life-saving treatments to market safely and efficiently. ServiceNow’s AI platform for business transformation helps remove the complexity around this difficult process, allowing scientists to focus on science in the lab, further streamlining other company operations. Join this session to hear how global biopharmaceutical leader Merck is partnering with ServiceNow to innovate their Operational Technology (OT) Management processes.
Powering reliability: Duke Energy’s success story with ServiceNow OTM
SES2940
Discover how Duke Energy uses ServiceNow Operational Technology Management to enhance reliability and resilience across their energy infrastructure. This session explores how they optimize asset management, mitigate risks, and ensure compliance in a highly regulated environment. Learn from their innovative strategies to improve operational efficiency and provide uninterrupted service to customers.