Robert Chad Bishop
Sr. Manager, Product Design
Chad Bishop heads a team of designers at ServiceNow, specializing in Workflow Automation and Mobile Builders. With over 20 years of agency and corporate experience, he excels in experience strategy, team leadership, design systems and design ops implementation. Chad champions user-centered design to drive decision-making, efficiency, engagement, and profitability. Notable agency clients included Fannie Mae, Take2 Games, Gov.uk, Fujitsu, Merck, and Roche, where his projects resulted in tangible improvements in operational efficiency, adoption rates, employee satisfaction, and cost reduction.
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Form UX secrets revealed: Boost productivity and crush error rates!
From complexity to clarity: The business value of enterprise UX
Conference Sessions
From complexity to clarity: The business value of enterprise UX
SES2993
<p>How do we justify making time to prioritize improving user experience and how do we measure the benefits? We’ll talk about how improving user experience directly impacts productivity and reduces the learning curve and training costs for employees. We’ll also explore how usability initiatives contribute to the reliability of systems and reduce your support costs by minimizing errors and improving task completion rates. Lastly, I’ll share some helpful tips for making changes and measuring results. See you there!</p>
Form UX secrets revealed: Boost productivity and crush error rates!
SES2997
<p>Effective form design plays a pivotal role in directly influencing efficiency and productivity. Well-designed forms enhance user experience, leading to increased satisfaction and engagement. Effective form design also plays a pivotal role in collecting accurate, valuable, and reusable data. This session will discuss how to derive significant value from investing in usability, as it streamlines processes, reduces errors, and ultimately boosts productivity.</p>
UX: Crafting Innovation: A Hands-On Workshop for Designing Mobile Experiences
LAB3329
Leveling up a mobile app means crafting user-focused experiences. In this workshop, we will cover the application of core UX principles to design mobile first experiences while touching on some of our latest AI-powered features. Participants will walk away with an action plan to kickstart their mobile strategies, optimize workflows, and improve engagement. This session provides practical techniques and a prototype foundation for advanced labs that cover building these engaging mobile applications.
Form UX secrets revealed: Boost productivity and crush error rates!
SES3338
Discover how well-designed forms improve efficiency, user satisfaction, and engagement. Learn how to collect accurate, valuable data and reduce errors by investing in usability. We’ll cover practical strategies to streamline processes, enhance user experience, and drive productivity with smarter form design.