Harnessing AI driven insights to resolve outages and optimize business outcomes

PAT1789

Discover how CGI UPRiIT delivers a revolutionized approach to IT service management, resulting in notable improvements in efficiency, reliability, and customer satisfaction. Learn how UPRiIT and ServiceNow® leverages the strategic utilization of AI algorithms for predictive analytics, proactive issue resolution, and automated decision-making processes. Through an exploration of the solution components, this session will demonstrate the benefits of incorporating AI into IT service management practices, including cost savings, improved operational agility, and enhanced end-user experience.

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