Rob Pickering
Senior Director, Customer Success
Rob is a ServiceNow Certified Master Architect and Executive Consultant with more than 20 years of experience within IT Leadership across the Telecommunications, Travel, and Consulting industries. Rob has been with ServiceNow for 7 years, where he has had roles in the Chief Innovation Office, Customer Success, Inspire Executive Advisory and recently was leading the Now on Now Digital Transformation Team.
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Roundtable: What you need to know to develop a high-performance ServiceNow architecture
KM
BP
Conference Sessions
Roundtable: What you need to know to develop a high-performance ServiceNow architecture
SES2531-K23
<p>Join this facilitated roundtable discussion on the strategies that customers put in place to ensure their ServiceNow® architecture consistently delivers high performance and value. Learn how deciding the right instance architecture, managing instance performance hygiene, smart integrations, managing or consolidating a multi-instance architecture.</p>
Architecting AI and ML solutions in ServiceNow: Key considerations for success
SNU3273
This session explores essential considerations for successfully architecting AI and ML solutions in ServiceNow. Attendees will learn best practices for integrating AI and ML with ServiceNow, focusing on key architectural decisions, data management strategies, and scalability concerns. The session will emphasize aligning AI/ML solutions with business goals, ensuring seamless workflows, and leveraging ServiceNow’s capabilities to drive innovation, enhance automation, and deliver value to organizations.