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NJP

Ritika Goyal

Ritika Goyal

Sr. Staff Inbound Product Manager

ServiceNow Inc.

I lead the IntegrarionHub ETL dev team

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Conference Sessions

16590311612800012K23

Demo: How I learned to love governance (and the CMDB Data Manager)

DEM2401-K23

Trusted CMDB data makes service, operations, and asset management work! And governance is the key to trusted data. Your team will love it too when they learn how to automate quality with the CMDB Data Manager. Join this demo to learn how to unlock easy attestation, set policies to self-clean the CMDB after end-of-life activities, and so much more.

1724429920965001DK25

360 Exchange: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation

SES3560

Empower your strategic decisions on the Now Platform with the Common Services Data Model (CSDM) and Configuration Management Database (CMDB). Discover effective strategies for successful CMDB implementation, from establishing a strong foundation to customizing the CSDM and maximizing benefits through widespread adoption. Join this exclusive 360 Exchange tailored specifically for Marquee customers and get a unique opportunity to interact with ServiceNow specialists and peers, engage in insightful discussions, and find solutions to common challenges.

1724429920965001DK25

360 Exchange: Using CMDB Data Manager to establish a trusted data foundation

SES3189

CMDB Data Manager policies let you implement effective governance that increases the reliability and accuracy of your CMDB data. Join us for this interactive roundtable to discover how other customers are using Data Manager. Share your own use cases, whether that’s archiving stale server CIs, retiring computers, or something else. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.

1724429920965001DK25

360 Exchange: CMDB and CSDM: Deliver exceptional AI outcomes with a trusted data foundation

SES3176

Ignite informed decision-making on the Now Platform with the Common Services Data Model (CSDM) and Configuration Management Database (CMDB). Learn proven strategies for successful CMDB implementation, including establishing a robust foundation, tailoring the CSDM, and maximizing benefits by driving adoption. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.

1724429920965001DK25

CMDB AI agents available now and what’s coming next

SES3506

CMDB AI agents work seamlessly across the platform using Now Assist skills, which are key building blocks for unlocking the full potential of AI. These skills enable AI agents to handle specialized CMDB tasks such as CI summarization, CI search, and managing duplicate CIs.