Ravi Krishnamurthy
Vice President of Product, AI Platform and Responsible AI
Ravi Krishnamurthy is a pioneer at scaling value from AI within enterprise workflows. He runs ServiceNow’s AI production and development environments, and leads the core working team for ServiceNow’s corporate initiative on Responsible AI.
Prior to ServiceNow, Ravi has driven hyper-growth at LucidWorks, a top AI Search company, and built an early-stage social venture into a global NGO. He has served as an advisor to the US & EU governments, and the UN.
Ravi has 17 patents in video analysis and computer vision, a PhD from Rensselaer Polytechnic Institute, and a BS from IIT Madras.
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Responsible AI: How we develop and govern Now Assist and preserve customer trust
ServiceNow AI workflows: Tame regulatory and operational complexity for better AI governance and responsible AI
Conference Sessions
Responsible AI: How we develop and govern Now Assist and preserve customer trust
SES2041
Interested in enabling Now Assist in your organization? Concerned about Generative AI issues with privacy, biases, and hallucinations? Join this session to learn how ServiceNow® puts AI to work for people, responsibly. Adoption of Gen AI requires trust, and responsibility is the foundation of trust. In this session, learn how ServiceNow can minimize risk for customers by embracing the principles of Responsible AI development - human-centricity, diversity, transparency, and accountability – and addressing key customer data security, residency, and privacy requirements throughout the AI SDLC.
ServiceNow AI workflows: Tame regulatory and operational complexity for better AI governance and responsible AI
SES5085
The rise of Generative AI puts enterprises under enormous pressure to comply with regulatory and operational requirements, drive risk down but at the same time leverage the power of Generative AI and optimize time to value. Hear from ServiceNow how AI workflows and the suite of AI governance products can help you de-risk AI, drive governance, automate approval flows and drive visibility into AI assets.
Mastering AI governance to accelerate AI outcomes
SES3520
In the fast-paced world of AI, ensuring robust governance is crucial to unlocking AI outcomes in the enterprise. Join us in this session as we delve into how organizations can align any AI with business goals, streamline implementation workflows, measure real impact, and enforce compliance—all from a single platform. Gain insights into how to build trust to achieve velocity at scale, establish proactive guardrails, and accelerate value delivery while managing risk. Whether you’re an emerging AI Center of Excellence or a seasoned Technology veteran, learn strategies to master AI governance and lead your organization into the future of intelligent innovation.