Rajeev Singh
Director, Data & Analytics
As Director of Data & Analytics at ServiceNow, Rajeev is a pioneering figure in the analytics domain. He spearheads a team that crafts and implements AI-powered analytics solutions to propel rapid growth throughout ServiceNow. Rajeev and his team conceptualized and constructed ServiceNow's business management system using the Now Platform's capabilities, particularly its GenAI features. With extensive experience spanning industries, Rajeev has a proven track record of establishing enterprise application teams and fostering decision-making that's essential for steering high-growth enterprises.
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Conference Sessions
Now on Now: GenAI and C-suite Dashboards
SES1402
<p>Can your execs view newsfeeds that display real-time OKR performance on mobile? Between meetings, can they see exactly what's happening with their operations, at a glance? Can they get answers from a virtual agent using simple English language interactions? At ServiceNow®, our execs would answer yes, yes, and yes to all three questions! In this session, we'll show you how we've equipped our C-suite with the critical business insights they need to make decisions that matter across every department. See first-hand how the Now Platform®, Platform Analytics, and GenAI work better together.</p>
Now on Now: How we built our C-suite Dashboards
SES1508-K23
<p>At ServiceNow®, our leaders use C-suite Dashboards as digital control towers to help them make decisions. Curious about how we built them? In this session, we’ll show you how we did it using our own Now Platform® and products. You’ll get a technical deep dive into how we constructed the CEO, CIO, CHRO, and GC Dashboards, step-by-step. See what’s underneath the hood and benefit from interactive demos of each dashboard. You’ll leave with a foundational understanding of how we constructed the dashboards on the Next Experience using Performance Analytics, Process Optimization, and UI Builder.</p>
Now on Now: Managing the End-to-End AI Lifecycle With AI Control Tower
SES7789
AI asset lifecycle management is critical for ensuring AI systems remain compliant, accurate, and relevant, maximizing their effectiveness and value. This session explores how we designed and implemented our AI Control Tower, leveraging ServiceNow's Strategic Portfolio Management (SPM), Application/Incident Management, Request Management, and AI Governance application to streamline our AI development, deployment, monitoring, measuring and decommissioning processes.
Now on Now: From Transactions to Insights With AI-Powered Data Analytics
SES7786
At ServiceNow, we're handling, storing, and processing immense amounts of data, just like our customers. In this session, learn how we implemented RaptorDB and other ServiceNow tools to create a flexible, scalable, and cost-effective solution for analytical processing (OLAP) and transaction and analytics (HTAP) workloads a paving the way for more advanced and efficient analytics use cases in the future. Join us to see how our single, comprehensive platform offers users a seamless experience with no need to export data or stand-up a new stack for analytics.
Now on Now: Agentic AI-Driven Analytics for Leaders
SES2411
Imagine C-suite executives equipped with personalized "Insights Agents" that answer business questions, understand objectives, track KPIs, and create visualizations. For complex inquiries, specialized agents seamlessly collaborate to provide insights, enhance decision-making, drive smarter actions, and deliver impactful results. Join us to witness how Agentic Analytics is transforming C-Suite experience.