How PepsiCo reduced legacy tools and custom integration with ITOM AIOps

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Like many IT orgs, the struggle with fragmented insight and visibility and too many manual processes across teams causes more problems such as long MTTR. Learn how to standardized on ACC to reduce dependency on 3rd party monitoring tools and use ServiceNow® as one-stop shop for our end-to-end AIOps solution. Hear about improved alert correlation and enhanced self-monitoring. Support teams use Service Operations Workspace, AIOps Dashboard, and Service Mapping as visualization tools. Discovery gives better coverage for storage, cloud, Kubernetes, and more to help reduce MTTR and P1 incidents.