How ITOM and ITSM helps Equitable with self-healing, integrated automation

SES1928-K23

Equitable faces similar challenges as your organization – delivering services with operational stability with growing regulatory and compliance requirements. Join this session and hear how the ServiceNow® helped Equitable move from manual monitoring of events and too many point tools to a single platform. The session will cover the journey from manual processes to integrated automation. Topics will include automated health checks, improved TLS certificate management, reduced event noise, AIOps, and much more. Learn from our experience and walk away with actionable ideas.

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Elevate your game with a Total Experience strategy

SPN3009-K23

In today’s highly competitive market, every customer/employee touchpoint counts. Companies need to aggressively inject technology into their enterprise strategy to reimagine experiences to differentiate their brand. Join this engaging panel discussion to hear from customers—TKE, Equitable, and others—about the importance of delivering seamless digital experiences across the continuum of the experience journey. This panel will discuss how they used ServiceNow® to delight stakeholders, advance their market position, and deepen loyalty.

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Equitable’s AI-driven journey to transform operations and customer experience

SPN2358

Join Equitable, one of America’s leading financial services companies, as they share their transformative journey to build resilient operations, enhance customer experience and accelerate business outcomes through ServiceNow’s Financial Services Operations (FSO). Discover how Equitable leverages ServiceNow and DXC as they evolve their AI strategy. Additionally, explore DXC’s Assure BPM solution, powered by ServiceNow, which modernizes insurance operations by integrating AI, data, and workflows to reduce process debt, boost operational efficiency and elevate customer satisfaction.