Transforming to a GenAI foundation at Kainos

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Kainos required a platform to introduce new offerings that were previously unattainable. Attend this session to learn how the organization ventured into an AI-driven transformation to reshape its business model through usage of the ServiceNow® platform. By harnessing AI functionality, the company boosted operational efficiency, minimized costs, and elevated customer satisfaction. These AI-enhanced services have broadened capabilities and market penetration, and the journey doesn't conclude here.

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