From hypecycle to adoption and ROI: Hear how customers are putting AI to work!

SES1753

<p>Expectations for generative AI are high, and for good reason. McKinsey estimates its impact on the global economy could be more than $4T while a recent EY survey found 99% of large company CEOs said they are making significant investments. But while GenAI is a CxO priority, moving beyond the hypecycle requires a clear strategy and implementation plan. Join ServiceNow® customers and GenAI first adopters, NVIDIA, LTIMindtree and Hitachi Energy, and ServiceNow President of Global Industries and Strategic Growth, to share how they’re funding, implementing, and realizing value from generative AI.</p>

How Hitachi Energy is making the business case for Gen AI

SES2516

Hitachi Energy is at the forefront of embracing Generative AI. To go ahead, the company needed to create a viable business case for its CFO. Attend this session to hear Hitachi Energy's step-by-step approach and learn how the company identified Gen AI use cases and linked them to persona-specific business outcomes. Hitachi Energy will share key metrics and how it translated them into a viable ROI.

Hitachi Energy’s strategic IT evolution with ServiceNow

SES2515

<p>Hitachi Energy designed, sourced and built a completely new IT environment, followed by migrating 40k users, from 350 sites in 70 countries with 56k physical assets and 12k applications, all in 36 months. the company needed a modern and efficient technology landscape to sustain aggressive growth for the next decade. With ServiceNow® at the core of our IT, we have a strategic solution and partner to support this journey. Hitachi Energy has implemented ITSM, ITOM, HR, CSM, SecOps, IRM, SPM & OT to ensure we are in control of the complete IT landscape based on CSDM.</p>