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For those who weren't able to join us a person - we did a deep dive into Workforce Optimization during Knowledge 2023 where we demystified how WFO & PO work together to remediate bottlenecks in you...
Knowledge 2023 - Workforce Optimization & Process Optimization Lab Materials
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Administer learning to reskill your teams in Workforce Optimization
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over 3 years
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Reskill and upskill your teams using Workforce Optimization
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over 3 years
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Manage quality of interactions using Workforce Optimization
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Schedule work and upskill your team using Workforce Optimization for ITSM
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over 3 years
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