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Mukesh Gupta

Mukesh Gupta

Global Head - ServiceNow Business

LTIMindtree Limited

Mukesh Gupta is a transformational thought leader and global ServiceNow go-to-market Head at LTIMindtree. Mukesh has over 15 years of experience in the areas of value-selling, product design, and complex digital transformations. At LTIMindtree, he is responsible for spearheading LTIMindtree’s global ServiceNow Go-to-Market strategy and delivering solutions that drive enhanced business value for the clients. Prior to joining LTIMindtree, Mukesh was leading ServiceNow's growth strategy and Market portfolio for key industries at Cognizant.

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Conference Sessions

K23

Streamline your IT Operations with Native Predictive Ops Solution

SPN3088-K23

<p>The enterprise service management team at a Fortune 500 energy conglomerate was challenged to minimise disruptions, increase stability, and become more resilient.</p> <p>Join us to learn how this customer, in collaboration with LTIMindtree, drove better control and visibility across 750 business-critical applications, drove incident reduction by 31%, accelerated the identification of 78% of application service security vulnerability areas, and reduced turnaround time from days to seconds!</p>

Watch Recording

K23

Honeywell transforms its digital employee onboarding experience with Now Platform

SPN3015-K23

<p>Honeywell embarked on the journey to centralize and elevate employee engagement across the HR functions. The incubation and build of engaging employee onboarding and an alumni portal accelerated the integration of disparate processes and experiences, resulting in consistent and productive employee engagement across the enterprise.</p> <p>Join us to learn how Honeywell, working with LTIMindtree, harnessed the power of the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> to transform their digital HR experience.</p>

Watch Recording

K25

Automation to Autonomy: Agentic AI helps reimagining workflows across enterprise

SPN2366

ServiceNow® and LTIMindtree are partnering through the Now on Now program to pioneer cutting-edge Agentic AI use cases that are transforming the way network gets done. In this session, discover how we’re moving beyond traditional automation to deliver truly autonomous, context-aware Agentic Workflows that drive decisions, trigger actions, and drive outcomes powered by native ServiceNow AI Agents. Learn how we solved real-world problems to enable intelligent workflows, improved productivity and drove measurable outcomes

K25

Join LTIMindtree for a focused discussion on AI Agents Governance, ERP for IT

SPN2326

Join in for a focused discussion to understand about: 1\. Co-existence and governance of AI agents with ServiceNow 2\. How to amplify enterprise experience with ServiceNow (partner, employee, customer) 3\. How ServiceNow is the ERP for IT Hear from the industry experts, SME and forward-thinking leaders

K25

Crafting the future of HR Service Delivery together with First Citizens Bank

SES2252

First Citizens Bank (FCB) revamped its HRSD processes, addressing inefficiencies stemming from fragmented legacy systems & manual workflows. The complexity of the ecosystem required assessing over 400 HR requirements to optimize HR functions, integrating 8 external systems & executing a phased rollout targeting specific cohorts. The solution resulted in a strong, scalable HR ecosystem for FCB, enhancing user satisfaction & driving operational excellence.

K25

Elevating your enterprise workflows with LTIMindtree’s-ServiceNow Agentic AI

SES2208

In this evolving digital landscape, LTIMindtree is collaborating with ServiceNow to leverage Agentic AI, helping businesses unlock new levels of agility, intelligence, and innovation. Please join us to know how this partnership is enabling enterprises to stay ahead in a rapidly changing world, equipping our clients to connect IT, Employee, HR, and Customer functions seamlessly, creating a highly autonomous and data-driven enterprise to Streamline tasks and reduce costs with enhanced voice-enabled AI.