Michael Meiner
Senior Director, Inbound Product Management
Michael is a product leader with experience at Bellcore, Oracle and now ServiceNow. He has a wealth of knowledge in the Application Integration space, having spent the past few years focused on connectivity for both on-premise and SaaS applications. Michael leads the Product Management team for Integration Hub, which provides process automation between ServiceNow and 3rd party applications. Michael also spends lots of his time with customers and partners. In his spare time, Michael enjoys building demos such as with OpenAI.
Recent News
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Text to anything: Build ServiceNow integrations to any app using Generative AI
Ask GenAI: Can you help me build my integration flow?
Ask the Experts: Need a new integration? Ask how you can connect to anything
CJ
Ask the Experts: Integrating ChatGPT and OpenAI into ServiceNow
VC
Ask the Experts: Need to process your data in real-time -– and at high volume?
Conference Sessions
Ask GenAI: Can you help me build my integration flow?
CCE1359
ServiceNow provides powerful tools for connecting your instance with your 3rd party apps and data, including apps from Microsoft, Atlassian and many others. Using flow designer and Integration Hub, you get to decide how to integrate your apps. Using Generative AI with NOW LLM, we make that process even easier! Describe you flows using text and let GenAI handle the rest. if you are interested in exploring more about these GenAI capabilities and plans for upcoming releases, this is a must session for you!
Text to anything: Build ServiceNow integrations to any app using Generative AI
CCB1050
<p>ServiceNow<span style="font-size: 12.0pt;">®</span> users need to integrate with other applications; Automation Engine is the glue that provides such connectivity. This session will show how Generative AI can be used to generate such integrations. First, learn text-to-code for generating scripts that integrate with 3rd party apps via Automation Engine. Next, a demo text-to-flow for generating integration flows for 3rd party apps via Automation Engine. Finally, explore how to extend such integrations with custom GenAI actions using our GenAI Controller.</p>
Ask the Experts: Need to process your data in real-time -– and at high volume?
CCE1295-K23
<p>Learn how you can use “Stream Connect for Apache Kafka” for high volume streaming into and out of ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span>. Leverage Integration Hub triggers to process events from 3rd party applications.</p>
Ask the Experts: Need a new integration? Ask how you can connect to anything
CCE2408-K23
<p>Did you ever want to connect a third party system to ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span> and find that the Integration Hub spoke you wanted wasn't available? Now you can build complete a new spoke using the no-code Spoke Builder. Start with an OpenAPI spec and build your IH Spoke with just a few clicks.</p>
Ask the Experts: Integrating ChatGPT and OpenAI into ServiceNow
CCE2394-K23
<p>ChatGPT from OpenAI has generated lots of buzz recently, and for good reason! At ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span>, we are leveraging these technologies to augment our platform workflows. Powered by Automation Engine which connects ServiceNow to anything, we will show you how we connect with OpenAI or Azure OpenAI Service to augment our workflow offerings. In this interactive discussion, we will focus on how ServiceNow capabilities can be augmented with these AI technologies. Sample usecases include generating automated responses, case notes summarization and sentiment analysis.</p>
Now Assist for Spoke Generation – Your Ultimate Guide to Seamless Spoke Creation
CCE1132
Tired of wading through API documentation just to create third-party integrations? With Now Assist for Spoke Generation, that's no longer necessary! Join us to learn how you can generate Spokes and Actions effortlessly without diving into complex API details or lengthy documentation. Simply copy and paste your API information, and let Now Assist take care of the rest. Whether you're new to integrations or an expert looking to save time, this session will show you how to streamline your workflow and enhance productivity. Don’t miss out on transforming the way you create Spokes!
AI Agents to the rescue -- across every corner of your business!
CCE3579
ServiceNow AI Agents are here to drive exponential productivity across every corner of your business. This requires AI Agents to reach out beyond ServiceNow to other systems and applications in your environment. Let's explore how AI Agents can cover these corners to realize true productivity gains for your employees, customers and more!
ServiceNow and Boomi -- better together!!!
CCB1608
ServiceNow is the AI Platform for Digital Transformation. Boomi offers AI-powered solutions for API management, integration and automation, and data management. The recent partnership between ServiceNow and Boomi provides the best of both worlds. In this session, we'll demonstrate how customers are leveraging the power of ServiceNow workflows along with 3rd party applications, together with Boomi API Management to create robust, scalable and reusable applications with governance, across their application ecosystem.