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Conference Sessions

K24

Public Sector Digital Services (PSDS) Product Roadmap Session

SES1488

In this session, learn the latest, greatest innovations to Public Sector Digital Services, an expression of Customer Service Management that is purpose-built for the Public Sector. Learn how to rapidly close the gap with consumer-grade experiences, as well as how to modernize Licensing and Permitting.

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K24

Providing social and financial assistance with Public Sector Digital Services

SES3090

<p>Join this session for a demo of Public Sector Digital Services, showcasing how the product empowers governments to deliver assistance to those that they serve. Discover how the solution makes government more accessible and equips agents with the necessary tools to deliver on their mission quickly.</p>

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K23

Demo: Increasing efficiency and transparency in Government through Digital Services and Workflows

DEM1600-K23

<p>Delivering government services to the people and organizations that need them can be complex and time consuming. Join this demo to learn how governments can digitize and modernize the way they work – while providing a frictionless service delivery experience to the individuals, businesses, and organizations that interact with them. From a unified government services portal that makes government more accessible, to agent workspaces with guided decision making, and packaged playbooks – the results speak for themselves: Faster resolution times, reduced cost to serve, and increased CSAT/NPS scores.</p>

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