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Merv Small

Merv Small

Managing Director

Agiro

Merv Small - Founder and Managing Director of Agiro, a ServiceNow Premier Partner, drives digital transformation for enterprises, utilising his experience of over 18 years in ITSM and more than 13 years on the ServiceNow platform.

Before establishing Agiro, he held serval roles - admin, consultant & trainer throughout his ServiceNow career. Prior to Agiro, as a Director at Deloitte, he played a pivotal role in the development of their ServiceNow practice within Australia. Merv also contributes to academic circles as a university lecturer, cultivating the next wave of ServiceNow professionals

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Conference Sessions

K24

RiseUp with ServiceNow: Building extraordinary ServiceNow careers 

SES1473

<p>Join us to hear the inspiring ServiceNow journeys of Merv Small and Josh Hamilton. Merv went from being a ServiceNow newbie to founding his own ServiceNow consultancy, and Josh is a shining example of how ServiceNow opens up new opportunities for everyone after he successfully transitioned from a military career to a fulfilling role with a ServiceNow partner.</p>

Watch Recording

K25

From Beats to Business: A Journey from Hip Hop Artist to ServiceNow Practice CEO

SNU3739

This session highlights the diverse talent within the ServiceNow ecosystem. Meet Merv Small, Founder and Managing Director of Agiro in Sydney, Australia. While Hip Hop music is Merv's passion, he found his way to ServiceNow at a prior Knowledge event and it felt at home. As one of ServiceNow University's spotlight stories, you'll have an opportunity to see his feature video and hear a conversation with the film's Director about his unique journey into the community.