Improving Illumina's Facilities Management with Workplace Service Delivery

SES1950

<p>Experience how Illumina improved Workplace delivery to better support a hybrid employee workforce by migrating from the legacy Facilities Service Management module to Workplace Service Delivery.  Learn how Illumina optimized ticket routing using skills, built new integrations via Integration Hub, and simplified tasks to improve service delivery.  Understand the challenges of migration and how Illumina easily integrated the ServiceNow® solution with another space management system.</p>

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