Max Pham
Director, Inbound Product Mgmt - Impact
Max is a geek at heart. Loving the world of agile and organizational structure by embedding that with technology. She's been working in ServiceNow for the past 2 years and before that was a customer of the platform. She takes on many roles and hopes to provide value in every interaction as she moves forward.
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How ServiceNow Impact helps customers take control of platform health
How ServiceNow Impact helps Shell take control of platform health
Conference Sessions
How ServiceNow Impact helps Shell take control of platform health
SES2016
<p>Are you proactively managing your platform health? Learn how ServiceNow® Impact empowers Shell to take control of platform health with proactive health scans, monitoring, and alerts—and on-demand access to instance performance metrics.</p>
How ServiceNow Impact helps customers take control of platform health
SES3315
<p>Are you proactively managing your platform health? Learn how ServiceNow® Impact empowers ServiceNow customers to take control of platform health with proactive health scans, monitoring, and alerts—and on-demand access to instance performance metrics.</p>
360 Exchange: Tap into the Power of Your ServiceNow Impact Solution
SES3188
If you’re an Impact customer, learn how to use Impact to maximize the benefits of your ServiceNow platform, drive organizational efficiency, accelerate innovation, and set yourself up for ongoing success. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Tap into the Power of Your ServiceNow Impact Solution
SES3576
If you’re an Impact customer, learn how to use Impact to maximize the benefits of your ServiceNow platform, drive organizational efficiency, accelerate innovation, and set yourself up for ongoing success. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
Proactive platform health: Prevent issues before they happen
LAB3267
Take control of your platform health with a proactive approach powered by ServiceNow Impact. In this session, you’ll learn how to anticipate, detect, and prevent platform issues before they impact users. Discover how to proactively scan for technical debt, identify risks early, and enhance confidence with early detection—ensuring issues are caught before they reach production. Gain visibility into real-time metrics and known issues, maintaining optimal system health and uptime. See how custom alerts can empower teams to detect and resolve potential disruptions before they escalate.