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Max Kauer-Henze

Max Kauer-Henze

Senior Delivery Manager - Experts Program

ServiceNow Inc.

Max is a Trainer at ServiceNow.

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Conference Sessions

K23

Using RiseUp with ServiceNow to help meet your talent needs

SES1816-K23

<p>Need to find new sources of ServiceNow® talent? Want to engage and retain your current ServiceNow® talent? Join this session to learn how our offerings have helped customers do just that!   </p>

Watch Recording

K25

Architecture design approaches for enterprise implementations

SNU3275

Join us for a focused discussion on how Certified Technical Architects (CTAs) approach large ServiceNow implementations. Explore strategies for designing scalable ServiceNow solutions, managing technical debt, and ensuring seamless governance across multiple workstreams. We’ll cover best practices for cross-team alignment and risk management to drive successful, large-scale deployments.

K25

Architecting AI and ML solutions in ServiceNow: Key considerations for success

SNU3273

This session explores essential considerations for successfully architecting AI and ML solutions in ServiceNow. Attendees will learn best practices for integrating AI and ML with ServiceNow, focusing on key architectural decisions, data management strategies, and scalability concerns. The session will emphasize aligning AI/ML solutions with business goals, ensuring seamless workflows, and leveraging ServiceNow’s capabilities to drive innovation, enhance automation, and deliver value to organizations.