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Maureen Robson-Norman

Maureen Robson-Norman

EY

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Conference Sessions

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Inside Kyndryl's 24-week onsumer-grade employee experience transformation

SES3912

<p>Explore the intricacies of enhancing employee experience from the <span style="font-size: 11.0pt;">ServiceNow® </span> platform in this informative session featuring insights from Kyndryl and the EY whyaye team.  This session delves into the collaborative transformation of the Kyndryl ServiceNow platform transitioning it from a legacy third-party environment to a consumer-centric, consumer-grade platform.  Strategies used to drive user adoption, elevate consumer experience and expedite delivery outcomes—all within a remarkable 24-week timeline will be discussed.</p>