Using Dashboard Insights to drive better outcomes: A view from the customer

SES1943

The UK Home Office is one of the great departments of state with its mission to secure the United Kingdom's borders and protect its citizens. We’ll look how the Home Office’s approach to evolving its IT service management capability is providing insightful dashboards from the CIO to the border force officer on the front line and how it is starting to drive improved identification of IT issues and an independent view of service performance across over 700 different business systems.

Watch Recording