logo

NJP

Martin Hill

Martin Hill

VP, GLD Customer Acceleration

ServiceNow Inc.

Martin Hill is the Senior Director for Training Enablement & Adoption Services. He's been with ServiceNow for over 5 years, starting as Global Sales leader for the Customer & Partner Training org. He's been involved in IT training and skills leadership for more than 20 years, across IT vendors such as Dell, Commvault, and CompTIA. He is passionate about our role in the industry and the unique value that effective enablement brings to all enterprise solutions. He is also active in IT Association work and is the global Chair of the 'Training Sales & Marketing, Special Interest Group for CEdMA.

Recent News

View all

Conference Sessions

K24

AI's impact on Future Workforce Skills: Global Job Roles view, a 5yr forecast

SES1469

<p><span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> partners with Pearson to produce an exclusive future of the IT workforce demand report. This year’s report pinpoints how Gen AI and other role augmentation technologies will affect and automate jobs and tasks over the next 5 years, across multiple global markets and industries. Come and hear from the experts as they drill in to ‘just what are the IT jobs and skill sets that your organization needs to plan for, between now and 2030?’ This session arms you with the data and direction you need to get ahead of the demand for future skills, through the era of Generative AI.</p>

Watch Recording

K24

AI's impact on Future Workforce Skills: Global Markets & Industries view, a 5 yr forecast

SES1459

<p><span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> partners with Pearson to produce an exclusive future of the IT workforce demand report. This year’s report pinpoints how Gen AI and other role augmentation technologies will affect and automate jobs and tasks over the next 5 years, across multiple global markets and industries. Come and hear from experts to drill in to ‘just what are the IT jobs and skill sets that your organization needs to plan for, between now and 2030?’ This session arms you with the data and direction you need to get ahead of the demand for future skills, through the era of Generative AI.</p>

Watch Recording

K24

Putting AI to work: Shaping future-ready workforces with AI

SES2984

As the headlines read, with more and more organizations adopting AI technology, jobs and roles are changing faster than ever. How can talent keep up? How can companies build an AI capable and “future skilled” workforce to address the growing talent gap? In this session, get a first understanding the specific impact of AI on geographies, industries, and roles. Learn how AI-based talent development can give organizations the tools they need to future proof their workforce in a post-AI world.

Watch Recording

K24

Gen AI's global workforce impact: Exclusive future skills data - Full analysis and discussion of the 2024 report findings

SES2872

<p>After the resounding success of the 2023 publication, ServiceNow® partners with Pearson for an exclusive future of IT workforce demand report. This year’s report explores how Gen AI and other role augmentation technologies will affect and automate jobs and tasks over the next five years, across multiple global markets and industries. Join experts in a roundtable workshop to identify crucial IT jobs and skill sets for your organization's 2030 planning. Gain insights to stay ahead in the era of Generative AI.</p>

Watch Recording

K23

The tech-talent opportunity: Get ahead of the shift in demand for skills in an age of increased digital automation

SES1823-K23

<p>Talent-demand is accelerating. With the advancement of AI, augmentation, and the automation of tasks, platform products and capabilities are creating opportunities for new specializations and future in-demand jobs, all the time. While tech-skills demand growth is universal, crucially not all markets are reporting the same trends. ServiceNow® workforce development partner, the Pearson Group, provides detailed market insight, to help address the skills evolution happening in the ecosystem over the coming 5 years.</p>

Watch Recording

K23

See the future of valued workforce skills

ACT2581-K23

<p>How will the workforce change? What skills and resources will companies need in the coming years? Join this session to see into the future so you can start planning for it now.</p>

Watch Recording

K23

See the future of valued workforce skills

ACT2583-K23

<p>How will the workforce change? What skills and resources will companies need in the coming years? Join this session to see into the future so you can start planning for it now.</p>

Watch Recording

K23

See the future of valued workforce skills

ACT2580-K23

<p>How will the workforce change? What skills and resources will companies need in the coming years? Join this session to see into the future so you can start planning for it now.</p>

Watch Recording

K23

See the future of valued workforce skills

ACT2582-K23

<p>How will the workforce change? What skills and resources will companies need in the coming years? Join this session to see into the future so you can start planning for it now.</p>

Watch Recording

K25

ServiceNow's Impact of AI on Future Skills Forecast, annual report

SNU3737

K25 marks the third annual release of ServiceNow’s Future Skills Forecast, in partnership with Pearson. This session will showcase how Agentic AI and emerging technologies will reshape skills, tasks, and roles in the next five years. The data analyzes 12 key markets, 10 industries, and 12 job roles within the ServiceNow ecosystem. New insights emphasize Responsible AI, governance, and accountability. Join us for an executive summary of the latest report, AI Maturity Index, and research on AI governance to support your AI-augmented workforce.

K25

The human renaissance with the AI revolution: Empowering the future of skills

SNU3316

Agentic AI is reshaping job tasks and redefining the tech roles required to perform them. Explore ServiceNow's latest research on global industry-level task automation, augmentation, and skills disruption. Join our roundtable discussion on AI talent development strategies—a unique opportunity to connect with ServiceNow's learning leadership team, expert guests, and industry peers. Gain valuable insights into this evolving topic and discover how ServiceNow University is being adopted within our own business and how it can help your organization prepare for the future of work.

K25

ServiceNow's Impact of AI on Future Skills Forecast, annual report.

SNU3312

K25 marks the third annual release of ServiceNow’s Future Skills Forecast, in partnership with Pearson. This session will showcase how Agentic AI and emerging technologies will reshape skills, tasks, and roles in the next five years. The data analyzes 12 key markets, 10 industries, and 12 job roles within the ServiceNow ecosystem. New insights emphasize Responsible AI, governance, and accountability. Join us for an executive summary of the latest report, AI Maturity Index, and research on AI governance to support your AI-augmented workforce.