How HSBC is using ServiceNow Impact to scale its use of the Now Platform

SES1442-K23

<p>One of the world’s largest banks, HSBC operates in over 63 countries to serve its 40 million customers. As part of its global service management transformation, HSBC needed to rapidly scale and industrialize its processes to run, maintain, and build on the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span>. Join this session to hear how HSBC has used ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> Impact to help establish a strong governance model and team—and given its leadership the ability track and measure the value of their ServiceNow investment.</p>